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Public Management Academy
The Public Management Academy is an in-depth program meticulously crafted to strengthen managers’ supervisory and management skills while broadening their toolkit for effective public sector leadership.
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About the Program
The Public Management Academy (PMA) provides an in-depth, yearlong program meticulously designed to strengthen managers’ supervisory and management skills. Through a rigorous curriculum, participants not only enhance their existing proficiencies but also expand their toolkit specifically tailored for the dynamic challenges of the public sector.
Program details
The cost of the Public Management Academy is $2,700.
Key Program Details:
This immersive program equips managers with the knowledge and practical tools necessary to excel in their roles within government agencies, nonprofit organizations and other public-sector entities.
- Duration: One year
- Customized workshops: 19 sessions
- Capstone project: Practical application of skills
- Total instructor-led contact hours: 123 hours
- Additional hours for project development and implementation: 40 hours
What it looks like:
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Quarter 1 No.
Course
Hours
1
Understanding Self & Others
3.5
2
Strategic Management
3.5
3
Design Thinking in the Public Sector
3.5
4
Artificial Intelligence (AI) in the Public Sector
3.5
5
Performance Management
3.5
Total Hours
17.5
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Quarter 2 No.
Course
Hours
6
Developing & Leading Teams
3.5
7
Project Management – Day 1
3.5
8
Process Improvement Tools
3.5
9
Program Lab – Day 1
3.5
10
Survey & Research Data Collection
3.5
Total Hours
17.5
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Quarter 3 -
Quarter 4 No.
Course
Hours
16
HR Management
3.5
17
Effective Presentations
3.5
18
Ethics & Integrity in the Public Sector
3.5
19
Program Lab – Day 3
3.5
20
Project Presentations – Day 1
3.5
21
Project Presentations – Day 2
3.5
22
Project Presentations – Day 3 (if needed)
3.5
Total Hours
21 to 24.5
Meet the Instructors
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Dr. Jennifer Madden Dr. Jennifer Madden is a strategist, researcher, teacher, facilitator and design thinker. She is also a Nonprofit Management Research Fellow, a Fowler Sustainability Fellow and a Management Design Fellow. Her book, "Inter-Organizational Collaboration by Design" in the Routledge Critical Studies in Public Management Series examines how collaborations can overcome barriers to innovate and rejuvenate communities by outlining the factors and antecedents that influence successful collaboration. The book proposes a theoretical perspective for collaborators to adopt the language of designers, evidence-based tools and strategies to enable success. It outlines her journey from research to action resulting in a “Collaboration Blueprint” that assisted community-based nonprofit organizations to secure over $13.5M in grant funding (with nearly $9M raised in a single year).
Education
- B.A., economics and American studies, Case Western Reserve University
- Master’s in nonprofit management, Case Western Reserve University
- Ph.D., Weatherhead School of Management
Publications
Washington, M. L., Madden, J. R., Clevenger, M. R., & Miao, C. (2022). The Power of Entrepreneurs and Social Systems: Driving Forces for Empowerment, Mitigating Disempowerment, and Advancing Equity. In Entrepreneurial Communities and Ecosystems (pp. 100-142). Routledge.
Chupp, M., Madden, J., & Yankey, J. (2022, May 18). Strategic planning. In Encyclopedia of Social Work.
Washington, M. L., & Madden, J. R. (2020). Collaboration & Design Thinking: A Transdisciplinary Approach to Redefining the Next Normal and Creating Resilient Ecosystems. Review of Business Research, 20(1), 61-74.
Washington, M. L., & Madden, J. R. (2020). Social Media Induced Technostressors and its Impact on Productivity and Work/Home Conflict Pre COVID-19. International Journal of Business Research, 20(2), 50-62.
Madden, J. (2018). Inter-Organizational Collaboration by Design (Routledge Critical Studies in Public Management Series). New York, NY: Routledge.
Peters, S. E., Nielsen, K. M., Nagler, E. M., Revette, A. C., Madden, J., & Sorensen, G. (2019). Ensuring Organization-Intervention Fit for a Participatory Organizational Intervention to Improve Food Service Workers’ Health and Wellbeing: Workplace Organizational Health Study. Journal of Occupational and Environmental Medicine.
Madden, J. (2018, March 1). Keys to a Successful Affordable Housing Cross-Sector Collaboration. How Housing Matters.
Madden, J. (2017). Reimagining Collaboration: Insight from Leaders of Affordable-Housing Cross-Sector Collaborations on Successful Collaboration Design, Performance, and Social Innovation. Journal of Nonprofit Education and Leadership, 7(3), 182–196.
Madden, J. (2017). It was the best of times, it was the worst of times: the doctoral journey of a female African American, Management Ph.D. In Artenie, C., & Davis, D. J., (Eds.), Specialists: Passions and Careers (pp. 81-84). Montreal: Universitas Press.
Madden, J. (2015). Leveraging Design: How the Design Process and a Design Framework Strengthens Nonprofit Management Pedagogy. Journal of Nonprofit Education and Leadership, 5(1), 6-11.
Madden, J. (2011). Overcoming Collaborations Barriers in Affordable Housing Public-Private Partnerships. Academy of Management Annual Proceedings, (Best Papers Meeting Supplement), 1-6.
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Dr. Virlena Crosley 
Virlena Crosley joined Linfield in 2009, where she teaches management and accounting courses, both on-campus and online. During the 2021-22 academic year, she became associate dean for undergraduate programs in the School of Business. She served as the interim provost for the university in spring and summer 2023.
Previously, Virlena held management positions with the State of Oregon, the last of which was director of the employment department. During her five-plus years as director, she was responsible for 47 field offices across Oregon and more than 1,500 employees. She has also taught at other higher education institutions in either the role of adjunct instructor or visiting professor, including universities in Shanghai, China and Nürtingen, Germany. Her academic interests include workforce development, human resources management, and other employment-related laws and managerial and tax accounting.
Education
- B.S., Management, Linfield College (magna cum laude)
- M.P.A., Lewis and Clark College
- D.B.A., George Fox University
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Justus Eaglesmith, MBA 
Justus Eaglesmith is a Data Scientist with over five years of professional experience in business analytics. He currently works for The Native American Rehabilitation Association in Portland, where he leverages his experience in statistics and AI to improve healthcare services for clients. Justus serves as a board member on the State of Oregon’s first AI Advisory Committee to advise on legislation surrounding this impactful technology. He also has experience designing, conducting, and publishing research on the efficacy of AI as a tool for non-technical leaders. Justus holds a Bachelor's degree in Economics from Willamette University and two master's degrees: an MS in Data Science and an MBA, also from Willamette University. -
Cinthia Manuel, MBA 
Cinthia is a dynamic professional who brings her expertise to the intersection of equity, diversity, inclusion, and leadership development. As a consultant, facilitator, strategist, coach, TEDx speaker, and mentor to women of color, she is passionate about driving positive change in the business world. Cinthia, a first-generation Latina and an immigrant from Mexico City, embraces bilingualism (Spanish/English) and biculturalism. Her journey led her to establish Autentica Consulting, where she proudly serves as the CEO & Founder.With an extensive career spanning over 21 years, Cinthia has dedicated herself to collaborating with racially diverse communities and organizations. Her impactful contributions range from Fortune 500 companies and for- profits to national foundations and nonprofits. Notably, before venturing into consultancy, she spearheaded the Emerging Leaders Program in Portland, OR, transforming it into one of the state's largest racially diverse internship programs. Her achievements were recognized by the Portland Business Journal, naming her one of the 23 Business people to watch in 2019.
Cinthia holds a Strategic Diversity and Inclusion Management Certification from Georgetown University and holds an MBA from George Fox University. Beyond her professional pursuits, she actively engages with various community boards, including the Oregon Community Foundation Latinx Community Advisory Board and the Northern Willamette Valley Latino Partnership Program. Additionally, she serves on the Benefit Corporations for Good Advisory Council, MENTE, and holds the position of Chair on the Hispanic Advisory Committee for Unitus Credit Union.
Her commitment to education is evident through years of service as a national scholarship reader for esteemed organizations such as the United Negro College Fund and the Hispanic Scholarship Fund. With nine years on the Alumni Advisory Board of the Gates Millennium Scholarship Program, funded by the Bill and Melinda Gates Foundation, Cinthia showcased her dedication to collaborating with leaders of color globally.
In January 2020, she stepped onto one of the most prestigious stages in the world, the TEDx stage, delivering a compelling talk on mentoring. Her dedication spans years spent developing tactics, tools, and programs for individuals and organizations in this critical area. To gain insights from her thought-provoking TEDx talk, exploring the depth of her expertise, check out her talk below
Watch TEDx talk: 'Why is mentoring backwards?'
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Dr. Jolyn Dahlvig 
Jolyn Dahlvig is an assistant professor of higher education leadership within Maryville University's higher education leadership doctoral program. Jolyn teaches graduate educational research courses and organizational leadership. As a remote faculty for Maryville, Jolyn appreciates the opportunity to teach in-person within Linfield's graduate business programs. Jolyn is an active member of the International Leadership Association and enjoys studying the intersection of leadership, followership, and context. Education
- B.A., Pacific Lutheran University, social work
- M.A.I.S., Oregon State University, higher education, adult learning, gender studies
- Ph.D., Azusa Pacific University, higher education leadership and organizational leadership
Request more information
To learn more about the program, schedule a call with the program manager.
